---
updatedAt: 2026-03-19T13:04:17.000Z
agentTools:
  siteIndex: https://support.pagerduty.com/llms.txt
  projectIndex: https://support.pagerduty.com/actions/llms.txt
---

# Add Conference Bridge

PagerDuty Incident Management

> 📘 Availability
>
> This workflow action is available on Business and Enterprise for Incident Management pricing plans. Contact the [Sales Team](https://www.pagerduty.com/contact-us/#contact-sales) to upgrade to an account with this action.

# Description

[Add a phone number and/or URL to an incident](https://support.pagerduty.com/main/docs/conference-bridge).

# Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/main/docs/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/main/docs/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

# Inputs

> 📘 Field References
>
> Fields with the **{+}** icon accept [Field References](https://support.pagerduty.com/main/docs/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **{+}**, or enter `{{`, and select relevant fields. Refer to the [Field References](https://support.pagerduty.com/main/docs/incident-workflows#field-references) article for more information.

<br />

| Name                                 | Description                                                                                                                                                                                                                   |
| :----------------------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Conference Number                    | The phone number of the conference call for the conference bridge. Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input. |
| Conference URL                       | A URL for the conference bridge. This could be a link to a web conference or Slack channel.                                                                                                                                   |
| Overwrite existing conference bridge | Set whether to overwrite existing conference bridges on the incident. If yes, conference bridges will be overwritten.                                                                                                         |

# Outputs

| Name              | Description                                                                         |
| :---------------- | :---------------------------------------------------------------------------------- |
| Conference Number | The phone number of the conference call for the conference bridge.                  |
| Conference URL    | A URL for the conference bridge.                                                    |
| Result            | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary    | Brief description of what the action did or if it failed.                           |
| Error             | Brief description that is populated if the action failed.                           |