---
updatedAt: 2026-03-19T13:04:32.000Z
agentTools:
  siteIndex: https://support.pagerduty.com/llms.txt
  projectIndex: https://support.pagerduty.com/actions/llms.txt
---

# Post to External Status Page

PagerDuty Incident Management

> 📘 Availability
>
> This workflow action is available on our Professional, Business and Enterprise for Incident Management pricing plans. Contact our [Sales Team](https://www.pagerduty.com/contact-us/#contact-sales) to upgrade to an account with this action.

# Description

Post to an [External Status Page](/main/docs/external-status-page) and notify subscribers.

> 📘 Note
>
> If [Automated Incident Posts](https://support.pagerduty.com/main/docs/external-status-page) are enabled for a status page, they will override the Post to External Status Page incident workflow action. In this case, the incident workflow action will not run.

# Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/main/docs/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/main/docs/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

# Inputs

> 📘 Field References
>
> Fields with the **{+}** icon accept [Field References](https://support.pagerduty.com/main/docs/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **{+}**, or enter `{{`, and select relevant fields. Refer to the [Field References](https://support.pagerduty.com/main/docs/incident-workflows#field-references) article for more information.

| Name                   | Description                                                                                                                                     |
| :--------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------- |
| External Status Page   | Select the External Status Page from the dropdown to post incidents automatically.                                                              |
| Post status            | Select the Status Page status from the dropdown that maps to your conditional trigger: **Investigating**, **Detected** or **Resolved**.         |
| Message                | This message will be posted on the Status Page and sent to incident subscribers.                                                                |
| Impact                 | Select how this incident will impact the status of your page. Select **All good**, **Minor** or **Major**.                                      |
| Time until next update | Specify the expected time for the next update to be sent. Make a selection from the dropdown: **15**, **30**, **45**, **60** or **90 minutes**. |
| Notifications          | Select the box if you would like status page subscribers to be notified.                                                                        |

# Outputs

| Name           | Description                                                                         |
| :------------- | :---------------------------------------------------------------------------------- |
| Result         | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed                            |
| Error          | Brief description that is populated if the action failed.                           |