A schedule layer is comprised of a group of people who will rotate on-call responsibilities through the same shift. In a basic weekly schedule, you create a single layer where each member is on-call for one week, with a set day and time for transferring on-call responsibility.
PagerDuty’s calendar enables you to create multiple layers for one schedule. This feature can be useful for international companies wishing to create a follow-the-sun schedule, where each time zone can be grouped as a layer.
When a schedule has multiple layers, the last layer created (the bottom layer on the schedule creation page) has precedence over the previous layer. This is illustrated in the example below.
Layers are also very commonly used for different weekday and weekend rotations. The example below has three separate layers. Layer 1 and Layer 2 are different weekday rotations and the bottom layer (Layer 3) is the weekend rotation.
End-Dating a Schedule Layer
If you would like to permanently delete a specific Layer within an on-call schedule, you can end-date that layer.
To end-date a schedule layer:
Go to the Configuration menu and select Schedules, then click on the schedule you want to edit.
Click Edit this Schedule.
Click X on the top right corner of the schedule layer you want to delete.
- In the Schedule Layer Removal window that appears, enter a date and time that you want to remove the schedule layer and click Remove Layer.
- Click Save Changes.
- If you have created an end-date for a schedule layer, you can return to the schedule and either undo or edit the end-date. Click to edit the on-call schedule so that you can edit or undo the end-date