Temporarily disable notifications while you're away

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If you go on vacation or will be unavailable for a period of time we recommend creating an override for any schedule for which you are on-call. This ensures that there is coverage if an incident is assigned to you while you are not available to address the incident.

You can create overrides in the PagerDuty website, mobile app, or via our API. You can also use this Python script to schedule overrides through our API when a user goes on vacation.

If you want to make sure that you do not receive any PagerDuty notifications when you go on vacation or are unavailable to be on-call, you will need to remove your notification rules.

To do this:

  1. Click on your user icon at the top right corner of the screen and click on My Profile.

    my_profile.png

  2. In your profile, click on the Notification Rules tab.
  3. Under When an incident is assigned to me..., remove your notification rules by clicking on the X button to the right of each rule.

    Notification_Rules.png

Note: Removing notification rules does NOT mean that incidents cannot be assigned to you. Incidents can still be assigned and delegated to you even if you do not have any notification rules as long as you are still on-call on a schedule or included in an escalation policy. By deleting your Notification Rules, you will simply avoid being notified for these incidents.

Also note that removing your notification rules will NOT remove your contact methods. When you would like to receive PagerDuty notifications again, you can go back to your profile page and re-add your notification rules.

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