How do I disable notifications while I am on vacation or away?


If you or a user is going on vacation or will be unavailable for a period of time, then we recommend creating an override for any on-call schedule for which you or that user is on-call. This ensures that there is coverage if an incident is assigned to a user who is not available to address the incident.

You can create overrides in the PagerDuty website, mobile app, or by using our API. You can also use this Python script to schedule overrides through our API when a user goes on vacation.

If you want to make sure that you do not receive any PagerDuty notifications when you go on vacation or are unavailable to be on-call, you will need to remove your notification rules.

To do this:

  1. Click on your user icon at the top right corner of the screen and click on My Profile.

  2. In your profile, click on the Notification Rules tab.
  3. Under When an incident is assigned to me..., remove your notification rules by clicking on the X button.

Note: Removing notification rules does NOT mean that incidents cannot be assigned to you. Incidents can still be assigned (if you are still on-call on a schedule or included in an escalation policy) and delegated to you even if you do not have any notification rules. You simply would not be notified.

Also note that removing your notification rules will NOT remove your contact methods. When you would like to receive PagerDuty notifications again, you can go back to your profile page and re-add your notification rules.

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