Infrastructure Health Application


The Infrastructure Health Application allows a view all of your events and alerts across your entire infrastructure in a single view. This holistic view empowers you to understand the complexities of your infrastructure and ultimately improve event management throughout your organization.

The infrastructure aggregates the linear data from the Alerts Tab and Incident Dashboard to offer a visual timeline of events and alerts across your PagerDuty services. Users can identify noisy low value alerts, uncover patterns in data, and juxtapose contextual events, like deploys or tweets, against alerts.

Note: The Infrastructure Health Application can be accessed via the Operations Command Console. If you'd like to enable this feature, please contact our sales team.

For the best experience with this application, we recommend expanding the Infrastructure Health Application to fill your screen.



Features of the Infrastructure Health Application:

Click, Drag, Select and Zoom-in
Zoom-in on sections of data for more granularity on areas of interest. Data ranges can also be altered by time duration: 1, 6 and 24 hours; 7, 14 and 30 days. Time duration of data can be configured in the upper right hand corner of the application when the application is fully expanded.

Data Cluster Sizes
The time period represented in the differently-size colored data clusters depends on the time period selected in the application. For the 1 - 24 hour view, each cluster will include data in 5 minute intervals. For the 7 - 14 day view, data is clustered hourly. In the 30 day view your data clusters will be segmented into clusters of 6 hours.

Pivot Data On Source or Service
Get a completely new perspective on your data using the Source and Service Pivot. Please note that only integrations that emit our Common Event Format will display when pivoting on Source.

Using Filters

In the search bar below these pivot points you may also filter which individual sources or services are represented in your data to fine tune what data is on display. Filtering may be done by text or regex. Clicking on individual services or sources in the list below the search bar allows for filtering as well.


Accessing Cluster Details
Hovering over a cluster of will create a dialog box with details about data in that cluster. Clicking on the cluster will generate a scrollable dialog box with information about the data, including individual events' severity, priority, source, and integration.

Frequently Asked Questions:

Do all alerts appear in the Infrastructure Health Application?
Any event that creates a log entry in PagerDuty will appear in the Infrastructure Health Application. However, the Source pivot will only display data that has been migrated to our new PagerDuty Common Event Format

How often does the Infrastructure Health Application update?
Data flows into the Application in real time. If an event is triggered, and the user immediately reloads the Application, the event will appear. The Application also auto refreshes every 1 minute, so the user is not required to reload the page.

How do I bring in contextual events, like deploys or tweets?
If you want to bring more event data into your Infrastructure Health Application, you have many options.

  • We have over 150 out of the box integrations. Take a look through these to find out which will work best for you.
  • You can use our Custom Event Transformer tool to integrate PagerDuty with any tool that can send an HTTP request. You can also use the Customer Event Transformer to edit the JSON payload PagerDuty receives. More info can be found in our CET Dev Docs, CET Integration Guide, and CET Support Doc.
  • We have a Knowledge Base article providing an example use case for the Infrastructure Health Application and how to set it up.

What is the y-axis of the Infrastructure Health Application?
By default, the y-axis will display your PagerDuty Services. Each Service is represented by a swimlane in the y-axis. If you select the Source pivot, the y-axis will update to display all of the unique sources from which your data is coming.

How do I display multiple alerts and events in the same swimlane of the Application?
You can use our services group feature to roll multiple integrations into a single service. This will allow you to visualize all events and alerts happening within the service in a single swimlane in the Infrastructure Health Applications. More info: Services Group Blog Post

How many days of data will the Application Display?
The Infrastructure Health Application displays up to 30 days worth of data.

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