--- updatedAt: 2026-03-19T13:06:38.000Z agentTools: siteIndex: https://support.pagerduty.com/llms.txt projectIndex: https://support.pagerduty.com/main/llms.txt --- # PagerDuty Outage Notifications Receive notifications if there is an outage with PagerDuty's services # PagerDuty Status Page If there is a disruption to PagerDuty, we will notify customers on our company status page at \[status.pagerduty.com]. During an outage, our status page will host the most up-to-date information about incidents and affected product areas. You can [subscribe to our status page](#subscribe-to-the-pagerduty-status-page) to receive email, Slack, or webhook notifications. Subscribing to our status page will allow you to receive notifications when: * PagerDuty posts outage incidents and updates, and/or * PagerDuty publishes a postmortem analysis of an outage > ๐Ÿ“˜ Looking for our Status Page Products? > > This article describes the PagerDuty company status page at [status.pagerduty.com](https://status.pagerduty.com), where we communicate about PagerDuty outages. If you are looking for more information about creating your own status page using our [Status Pages](https://support.pagerduty.com/main/docs/status-pages-overview) products, please read [External Status Page](https://support.pagerduty.com/main/docs/external-status-page) or [Internal Status Page](https://support.pagerduty.com/main/docs/internal-status-page). ## Subscribe to the PagerDuty Status Page 1. In your browserโ€™s address bar, go to โ€‹โ€‹. 2. Click **Subscribe to Updates** on the right. 3. Select your preferred notification method tab: **Email**, **Slack** or **Webhook**. 4. Enter the required information as prompted and click **Subscribe**. [block:image] { "images": [ { "image": [ "https://files.readme.io/ac6acf5c515afecfe8ed332fc2fcefc7ac28d48970356c1fb54ef0ec187925f8-email_notifications.webp", "Subscribe via email", "A screenshot of PagerDuty status page showing how to receive email notifications when there is an outage at PagerDuty" ], "align": "center", "sizing": "50% ", "caption": "Subscribe via email" } ] } [/block] # PagerDuty Status Page Service Descriptions During a PagerDuty outage, you will see affected services on our [status page](https://status.pagerduty.com). Review the descriptions below for more information about which technologies fall into each category. > ๐Ÿ“˜ Service Regions > > PagerDuty accounts fall under one of two [service regions](https://support.pagerduty.com/main/docs/service-regions): the US service region and EU service region. Most Business Services on the PagerDuty Status Page have both an US and EU version, signified by **(US)** and **(EU)** respectively. These distinctions refer to the service region of the PagerDuty account as a whole, and not to individual users. For example, it is possible for users in the EU to be on a US service region account, and vice versa. [block:parameters] { "data": { "h-0": "Service", "h-1": "Description", "0-0": "**Events API**", "0-1": "A disruption affecting the Events API [v2](https://developer.pagerduty.com/api-reference/YXBpOjI3NDgyNjU-pager-duty-v2-events-api) or [v1](https://developer.pagerduty.com/api-reference/YXBpOjI3NDgyNjI-pager-duty-v1-events-api).", "1-0": "**REST API**", "1-1": "A disruption affecting the [REST API v2](https://developer.pagerduty.com/docs/ZG9jOjExMDI5NTUw-rest-api-overview) that is not limited in scope.", "2-0": "**Web Application**", "2-1": "A disruption affecting the frontend web UI that is not limited in scope.", "3-0": "**Webhooks**", "3-1": "A disruption affecting PagerDuty's ability to send [outbound webhooks](https://support.pagerduty.com/docs/webhooks).", "4-0": "**Mobile Application**", "4-1": "A disruption affecting the [mobile application](https://support.pagerduty.com/docs/mobile-app) that is not limited in scope.", "5-0": "**Integrations**", "5-1": "- A disruption affecting a specific integration. This includes:\n - [Jira Cloud](/docs/jira-cloud)\n - [Jira Server](/docs/jira-server)\n - [Microsoft Teams](/docs/microsoft-teams)\n - [Slack](/docs/slack-integration-guide)\n - [Incoming Email (our Email Integration)](/docs/email-integration-guide)\n - [Zendesk](/docs/zendesk-integration-guide)\n - If there is a disruption affecting another integration specifically, it will be listed under **Other Integrations**.", "6-0": "**Incident Timeline and Alert Logs**", "6-1": "A disruption affecting the timeline and logs for [incidents](https://support.pagerduty.com/docs/incidents#incident-timeline) and [alerts](https://support.pagerduty.com/docs/alerts#view-alerts-in-the-web-app).", "7-0": "**Services**", "7-1": "A disruption affecting our [Service Directory](https://support.pagerduty.com/docs/service-directory) and/or [Service Profile](https://support.pagerduty.com/docs/service-profile).", "8-0": "**Schedules and Escalation Policies**", "8-1": "A disruption affecting [schedules](https://support.pagerduty.com/docs/schedule-basics) and/or [escalation policies](https://support.pagerduty.com/docs/escalation-policies).", "9-0": "**Users and Teams**", "9-1": "A disruption affecting [users](https://support.pagerduty.com/docs/users) and/or [Teams](https://support.pagerduty.com/docs/teams).", "10-0": "**Change Events**", "10-1": "A disruption affecting [change events](https://support.pagerduty.com/docs/change-events).", "11-0": "**Business Services**", "11-1": "A disruption affecting [Business Services](https://support.pagerduty.com/docs/business-services).", "12-0": "**Log In and SSO**", "12-1": "A disruption affecting users' ability to log in, or use or configure [Single Sign-On](https://support.pagerduty.com/docs/sso).", "13-0": "**Account Settings**", "13-1": "A disruption affecting the ability to update [account settings](https://support.pagerduty.com/docs/account-settings).", "14-0": "**Live Call Routing**", "14-1": "A disruption affecting [Live Call Routing](https://support.pagerduty.com/docs/live-call-routing).", "15-0": "**Status Page**", "15-1": "- **Internal Status Page**: A disruption affecting the [Internal Status Page](https://support.pagerduty.com/docs/internal-status-page) product.\n- **External Status Page**: A disruption affecting the [External Status Page](https://support.pagerduty.com/docs/external-status-page) product.", "16-0": "**Notification Delivery**", "16-1": "- **Notification Delivery**: A disruption affecting general notification delivery, not limited to a specific delivery channel.\n- **SMS**: A disruption affecting SMS notification delivery.\n- **Voice**: A disruption affecting Voice notification delivery.\n- **Email**: A disruption affecting Email notification delivery.\n- **Push**: A disruption affecting Push notification delivery.\n- **Responder Requests**: A disruption affecting general notification delivery of [responder requests](https://support.pagerduty.com/docs/add-responders#responder-notifications).", "17-0": "**Developer Site**", "17-1": "A disruption affecting our [Developer Documentation](https://developer.pagerduty.com/). A disruption here does not affect the PagerDuty product.", "18-0": "**Workflow Automation**", "18-1": "A disruption affecting the [Catalytic application](https://help.catalytic.com/guides/getting-started/). A disruption here does not affect the PagerDuty product.", "19-0": "**Runbook Automation**", "19-1": "A disruption affecting the the [Runbook application](https://www.rundeck.com/what-is-runbook-automation) . A disruption here does not affect the PagerDuty product.", "20-0": "**PagerDuty Advance**", "20-1": "A disruption affecting [PagerDuty Advance](https://support.pagerduty.com/main/docs/pagerduty-advance).", "21-0": "**Analytics**", "21-1": "A disruption affecting any PagerDuty analytics processes, including: [Reports](https://support.pagerduty.com/docs/reports), [Intelligent Dashboards](https://support.pagerduty.com/docs/intelligent-dashboards), [Insights](https://support.pagerduty.com/docs/insights), and [Audit Trail Reporting](https://support.pagerduty.com/docs/audit-trail-reporting).", "22-0": "**Incident Workflows**", "22-1": "A disruption affecting [Incident Workflows](https://support.pagerduty.com/docs/incident-workflows).", "23-0": "**Jeli**", "23-1": "A disruption affecting [Jeli](https://support.pagerduty.com/main/docs/get-started-with-jeli)." }, "cols": 2, "rows": 24, "align": [ "left", "left" ] } [/block]