---
updatedAt: 2026-06-11T18:08:26.000Z
agentTools:
  siteIndex: https://support.pagerduty.com/llms.txt
  projectIndex: https://support.pagerduty.com/main/llms.txt
---

# Audit Trail Reporting

Track and report on changes to PagerDuty account objects

With Audit Trail Reporting, most changes to the configuration of PagerDuty account objects are tracked, attributed, and available for review and reporting. Audit Trail information helps prevent missed incidents and allows auditors to maintain internal compliance. Audit Trail Reporting information is available to review both at the object level and through the API.

Audit Trail Reporting is available on the following PagerDuty objects:

* [User](#user-audit-trail-reporting)
* [Team](#team-audit-trail-reporting)
* [Escalation Policy](#escalation-policy-audit-trail-reporting)
* [Schedule](#schedule-audit-trail-reporting)
* [Service](#service-audit-trail-reporting)
* [Incident Workflow](#incident-workflow-audit-trail-reporting)

> 📘 Requirements
>
> * Audit Trail Reporting is available on the following pricing plans: Business, Enterprise for Incident Management, and Digital Operations (legacy).
> * All users, with the exception of Limited Stakeholders, can view Audit Trail reports. Restricted Access users can only view User reports and reports for objects they have been given access to.

# Audit Trail Data

All Audit Trail reports will have an audit history page with the following parameters:

* **Date**: Date of the change.
* **Actor**: User who made the change.
* **Object**: Account object type.
* **Action**: Create, update, or delete.
* **Method**: Browser, API, or OAuth (mobile).
* Click the :fa-angle-down: dropdown to the right to view the change's full **details**.

You can filter these results by **Last 24 Hours**, **Past Week**, **Past Month**, or a **Custom** date range. Audit records from the last 12 months are accessible on-demand and at any frequency. The maximum duration you can view at once is 31 days.

<Image src="https://files.readme.io/e0f5791ae975aa9e58e863a00226d685984b7311bdd13d3e1136fb2fa6be3ef8-audit_user.webp" alt="A screenshot of the PagerDuty web app showing an Audit Trail report" align="center" width="75%" caption="Audit Trail Reporting" />

## User Audit Trail Reporting

In the PagerDuty web app, navigate to **People** :fa-arrow-right: **Users** and select your desired user. On their user profile, click **View Audit Trail Reporting** on the right of the screen.

<Image src="https://files.readme.io/c74e5fd4bcbef697d64054c6e79a133a3fefa684a3527f52c2c72f7152a39815-audit-trails-user-view.webp" alt="A screenshot of the PagerDuty web app showing how to View Audit Trail Reporting on a user profile" align="center" width="75%" caption="View User Audit Trail Reporting" />

## Team Audit Trail Reporting

In the PagerDuty web app, navigate to **People** :fa-arrow-right: **Teams** and select your desired **Team**. Click **View Audit Trail Reporting** on the right of the screen.

<Image src="https://files.readme.io/b79f899c86735754910a17a66ba32c483750c8b1333be8c1d3617532bcfb9836-audit-trails-teams-view.webp" alt="A screenshot of the PagerDuty web app showing how to View Team Audit Trail Reporting" align="center" width="75%" caption="View Team Audit Trail Reporting" />

## Escalation Policy Audit Trail Reporting

In the PagerDuty web app, navigate to **People** :fa-arrow-right: **Escalation Policies** and select your desired **Escalation Policy**. Click :fa-ellipsis-h: :fa-arrow-right: **View Audit Report** on the right of the screen. At this time, this feature does not include changes to users or levels on escalation policies.

<Image src="https://files.readme.io/212348259e80dce91afcf563544b03fa6c1aa1bee395dbafb826e7743a81aaf9-escalation_policy.webp" alt="A screenshot of the PagerDuty web app showing how to View Escalation Policy Audit Trail Reporting" align="center" width="75%" caption="View Escalation Policy Audit Trail Reporting" />

## Schedule Audit Trail Reporting

In the PagerDuty web app, navigate to **People** :fa-arrow-right: **Schedules** and select your desired **Schedule**. Click **View Audit Trail Reporting** on the right of the screen. At this time, this feature does not include details about overrides or users being added or removed from schedules. For a closer look at the before and after versions of a schedule, refer to the documentation on the [revert schedule](https://support.pagerduty.com/main/docs/edit-schedules#restore-a-schedule-to-a-previous-version) feature.

<Image src="https://files.readme.io/e0e0960198263bca3145ad24d40dc1e92ce2b33a8281de7a9cc7c4dcbcfa3d30-audit_schedule.webp" alt="A screenshot of the PagerDuty web app showing how to View Schedule Audit Trail Reporting" align="center" width="75%" caption="View Schedule Audit Trail Reporting" />

## Service Audit Trail Reporting

In the PagerDuty web app, navigate to **Services** :fa-arrow-right: **Service Directory** and select your desired **Service**. Click **More** on the right of the screen and select **View Audit Trail Reporting**.

<Image src="https://files.readme.io/db6607fdcf13ad18a61d9e750024458e530076cbca5673dc0e790c10c552294d-audit-trail-reporting-service-view.webp" alt="A screenshot of the PagerDuty web app showing how to View Service Audit Trail Reporting" align="center" width="75%" caption="View Service Audit Trail Reporting" />

> 📘 Limitations
>
> Audit Trail Reporting does not capture the following actions related to services:
>
> * Adding and removing extensions and integrations
> * Disabling services
> * [Maintenance Windows](https://support.pagerduty.com/main/docs/maintenance-windows)

## Incident Workflow Audit Trail Reporting

In the PagerDuty web app, navigate to **Automation** :fa-arrow-right: **Incident Workflows**, click the :fa-ellipsis-h: dropdown to the right of your preferred Workflow, and select **View Audit Trail Reporting**.

<Image src="https://files.readme.io/1dbf9aa5e0285efe72e96bdd62bd856c0004bdb7aae6129022693ca2bfb6c4a4-audit-trail-reporting-incident-workflows.webp" alt="A screenshot of the PagerDuty web app showing how to View Incident Workflow Audit Trail Reporting" align="center" caption="View Incident Workflow Audit Trail Reporting" />

# Audit Trail Reporting API

For more information on advanced usage of Audit Trail Reporting, visit the developer documentation: [List audit records](https://developer.pagerduty.com/api-reference/b3A6Mjc0ODExNA-list-audit-records).