---
updatedAt: 2026-07-08T18:56:55.000Z
agentTools:
  siteIndex: https://support.pagerduty.com/llms.txt
  projectIndex: https://support.pagerduty.com/main/llms.txt
---

# Configure Post-Incident Reviews (Jeli)

<span class="badge badge-success">Jeli Part of PagerDuty</span>

Before users can start using Post-Incident Reviews, an Admin or the <<glossary:Account Owner>> will need to enable it in the PagerDuty web app. After the toggle is enabled, users can log in to Jeli and start using Post-Incident Reviews.

# Enable Post-Incident Reviews

1. In the PagerDuty web app, navigate to **User Icon** :fa-arrow-right: **Account Settings**.
2. Select the tab **Jeli Post-Incident Reviews**.
3. Click toggle **Enable Jeli Post-Incident Reviews**.

All PagerDuty users will now be able to use Post-Incident Reviews.

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## Disable Post-Incident Reviews

1. In the PagerDuty web app, navigate to **User Icon** :fa-arrow-right: **Account Settings**.
2. Select the tab **Jeli Post-Incident Reviews**.
3. Click toggle **Enable Jeli Post-Incident Reviews**.
4. In the confirmation modal, click **Disable**.

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# Use Post-Incident Reviews

After an Admin or the Account Owner has [enabled Post-Incident Reviews](#enable-post-incident-reviews), there are three ways for users to  create one:

* [Incident Details Page](#incident-details-page)
* [Incident Workflows](#incident-workflows)
* [PagerDuty Advance](#pagerduty-advance)

## Incident Details Page

Users can start a Post-Incident Review from any resolved PagerDuty incident. Read [Create a Jeli Post-Incident Review](/main/docs/post-incident-reviews-and-postmortems#create-a-jeli-post-incident-review) for more information.

## Incident Workflows

[Incident Workflows](/main/docs/incident-workflows) allow you to create automated, repeatable response processes. Read [Jeli: Create A Post-Incident Review](https://support.pagerduty.com/actions/docs/jeli-create-a-post-incident-review) for more information about adding Post-Incident Reviews as part of an Incident Workflow.

> 📘 Availability
>
> Incident Workflows are included with the following pricing plans: Business, Digital Operations (legacy) and Enterprise for Incident Management.
>
> Customers on Professional pricing plans have access to Incident Workflows and can create one Incident Workflow.

## PagerDuty Advance

Users can create a Post-Incident Review while using PagerDuty's AI assistant, PagerDuty Advance. Read [PagerDuty Advance for Post-Incident Reviews](/main/docs/pagerduty-advance-user-guide#pagerduty-advance-for-post-incident-reviews) for more information.

> 📘 Availability
>
> PagerDuty Advance is generally available to Professional, Business, and Enterprise Incident Management customers using Jeli and PagerDuty Advance (one-time credits, trial or paid SKU).