---
updatedAt: 2026-07-08T18:56:55.000Z
agentTools:
  siteIndex: https://support.pagerduty.com/llms.txt
  projectIndex: https://support.pagerduty.com/main/llms.txt
---

# Nobl9 Integration | Jeli (Legacy)

<span class="badge badge-success">Jeli Part of PagerDuty</span> <span class="badge badge-danger">Legacy</span>

# Nobl9 + Jeli Benefits

* Automatically open a Jeli incident when a Nobl9 SLO alerts.
* Quickly respond to and resolve incidents.

# Requirements

> 📘 Availability
>
> Jeli is available to customers with a standalone Jeli plan, or if they are on the Enterprise Incident Management or Enterprise Customer Service Ops plans. For customers who have Jeli as part of their pricing plan, all users (regardless of [user role](/main/docs/advanced-permissions#role-types)) will have access to Jeli. Please contact our [Sales Team](https://www.pagerduty.com/contact-us/#contact-sales) to upgrade to an account plan with Jeli.
>
> At this time, Jeli is not available for accounts in the EU [service region](https://support.pagerduty.com/main/docs/service-regions) (i.e., `https://subdomain.eu.pagerduty.com`).

# How it Works

* Nobl9 uses the webhook alert method to send SLO alerts to the [Jeli API](https://support.pagerduty.com/main/docs/jeli-api).
* When Jeli receives the webhook, it opens a Jeli incident and begins the incident response process.

# Integration Walkthrough

## In Jeli

1. Navigate to **Settings** :fa-arrow-right: **API Tokens**.
2. Click **Generate Token** in the top right.
3. Enter a meaningful **Name** for the token, e.g. `Nobl9 integration`.
4. Store the access token in a safe place for use in the [next section](#in-nobl9) .
   1. **Note**: The access token will only be visible once.

## In Nobl9

1. Navigate to **Integrations**and select the **Alert Methods** tab.
2. Click :fa-plus: to add an alert method and select **Webhook**.

[block:image]
{
  "images": [
    {
      "image": [
        "https://files.readme.io/5def344-jeli-nobl9-webhook-alert-method.png",
        "",
        "Image of Nobl9 user interface"
      ],
      "align": "center",
      "sizing": "75% ",
      "caption": "Nobl9 user interface"
    }
  ]
}
[/block]

3. Configure the webhook:
   1. **​URL**: Enter `https://api.jeli.io/v0/incident/`
   2. **​Project**: Select or create a new **project**.
   3. **Display name**: *Optionally* add a display name for the alert method.
   4. ​**Name**: Enter `open-jeli-incident`.
   5. **Description**: *Optionally* add a description.
   6. ​**Custom Headers**: Click **Add** to add a new custom header .
      1. **Key**: `Authorization`
      2. **Value**: `Bearer <insert_your_Jeli_API_token>`
   7. **Notification Details**: Select **Custom** and use the payload below as a reference to configure your own [Jeli API](https://support.pagerduty.com/main/docs/jeli-api) call:
      1. ```json
         {
           "incident_name": "Your SLO needs attention!",
           "incident_stage": "Investigating",
           "start_zoom": true,
           "start_google_meet": false,
           "email_of_incident_opener": "peter.venkman@jeli-sandbox-user.com",
           "slack_team_id": "T01NUHLDWC9",
           "broadcast_channels": [
             "C032EFJTQ10"
           ],
           "severity_slack_command": "0",
           "summary": "TBD"
         }
         ```
4. Click **Add Alert Method**.

# Nobl9 | Jeli Integration User Guide

You can now link the `open-jeli-incident` alert method to an alert policy so that a Jeli incident opens when an SLO alerts.​ Please see Nobl9's [Alerting](https://docs.nobl9.com/Alerting/)documentation for more information.