Using a Non-Alphanumeric Pager

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Non-Alphanumeric Pagers are added as a contact method under the Email type on your profile page. When adding the email address, you will want to check the option to "Send Short Emails".

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If you have a non-alphanumeric pager, you have two options for using it with PagerDuty:

PagerDuty isn't able to send any information to a non-alphanumeric pager, so you'll need to configure a secondary method in order to acknowledge, resolve or find out more about incidents. 

With an alphanumeric pager, you can enable short emails to receive information about an incident; however you'll need to configure a secondary method in order to acknowledge or resolve incidents.

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