October 15th, 2025

Added

Insights Agent now Generally Available

October 8th, 2025

Improved

150+ Platform Enhancements and Updates

October 3rd, 2025

Added

PagerDuty Slack Work Objects Integration is now Generally Available

September 26th, 2025

Improved

SRE Agent available for Early Access in Slack!

September 22nd, 2025

Added

Reopen Incident is now Generally Available to all customers

September 15th, 2025

Added

Generally Available: Automate on-call conflict resolution with Shift Agent

September 12th, 2025

Added

Generally Available: Scribe Agent for real-time, intelligent Zoom call transcription

September 9th, 2025

Fixed

Upcoming: Column Title Change in User Onboarding Report!

August 29th, 2025

Added

Enhanced Webhook Authentication Now Generally Available for the ServiceNow Integration

August 19th, 2025

Added

Required Fields on Resolve and Customizable Incident Resolution Forms in Early Access