Required Fields on Resolve and Improved Resolution Forms Generally Available

Improved resolution forms with system fields that provide better operational insights (e.g. resolution notes, priority, custom fields). Business customers can customize their forms, while Enterprise customers can enforce required fields for compliance and standardization. This structured data collection enables cross-insight learning across the PagerDuty Operations Cloud. Organizations can ensure teams follow standardized processes without relying on individual compliance, while building valuable organizational knowledge. Available on Web, Mobile, and Chat, with more surfaces available soon. Learn more and watch the short demo video.