September 12th, 2025 AddedGenerally Available: Scribe Agent for real-time, intelligent Zoom call transcription
August 29th, 2025 AddedEnhanced Webhook Authentication Now Generally Available for the ServiceNow Integration
August 19th, 2025 AddedRequired Fields on Resolve and Customizable Incident Resolution Forms in Early Access
August 11th, 2025 AddedJira Server (On-Prem) Incident Workflow Action is now generally available on all plans
July 25th, 2025 AddedEnable All Slack Workspace Users to Trigger PagerDuty Incidents now Generally Available to all customers
July 16th, 2025 DeprecatedUpgrade from Postmortems to Post-Incident Reviews by January 30, 2026 (US service region customers)
