added

Access PagerDuty Advance via Slack’s Side Panel, now Generally Available

Slack users can now engage with the PagerDuty Advance AI Assistant via direct message within Slack's side panel. Get context-aware responses that intelligently reference incident details from the Slack channels you are viewing, in a single, private thread with PagerDuty Advance. This minimizes context-switching and reduces operating costs by enabling more efficient workflows and focused problem-solving through automated, contextual interactions. To enable this feature, PagerDuty Admins need to reauthorize the Slack Integration. Available for PagerDuty Advance users with a Slack paid plan. Learn more.