May 12th, 2025

Improved

“Update Incident Type” Action Available for Business & Enterprise Customers

May 1st, 2025

Added

Service Custom Fields now in Early Access!

April 30th, 2025

Added

Intune Support for Mobile is Now Generally Available

April 29th, 2025

Added

Security Incident Type now generally available to all plans

April 16th, 2025

Added

Automation on Alerts is now Generally Available for PagerDuty AIOps customers!

April 9th, 2025

Added

New Incident Workflow Actions Now Available!

April 9th, 2025

Improved

Simplified Open Flow when Triggering an Incident from Slack and Microsoft Teams

April 9th, 2025

Added

Custom fields now available in Slack and Microsoft Teams

March 25th, 2025

Improved

Round Robin Order Status Maintained After an Edit

March 21st, 2025

Added

External Data Variables are Generally Available for AIOps Customers