Get Business Service Details

PagerDuty Incident Management

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Availability

This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.

Description

Get Details of a Business Service.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

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Field References

Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Please see our Field References article for more information.

NameDescription
Business Service IDThe ID of the Business Service

Outputs

NameDescription
Business Service NameThe name of the Business Service
Business Service DescriptionThe description of the Business Service
Business Service Point of ContactThe designated point of contact description for the Business Service
Business ServiceThe full JSON object representing the Business Service
ResultValue that shows if the action was successful or not. Either "Success" or "Failed."
Result SummaryBrief description of what the action did or if it failed
ErrorBrief description that is populated if the action failed

PagerDuty API Endpoint

Endpoint used: