Add Conference Bridge
PagerDuty Incident Management
Availability
This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.
Description
Add a phone number and/or URL to an incident.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
| Name | Description |
|---|---|
| Conference Number | The phone number of the conference call for the conference bridge. Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input. |
| Conference URL | A URL for the conference bridge. This could be a link to a web conference or Slack channel. - You may optionally add Field References in either the Conference Number or URL above by clicking {+}, or entering {{, and selecting your preferred field. |
| Overwrite existing conference bridge | Set whether to overwrite existing conference bridges on the incident. If yes, conference bridges will be overwritten. |
Outputs
| Name | Description |
|---|---|
| Conference Number | The phone number of the conference call for the conference bridge. |
| Conference URL | A URL for the conference bridge. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 3 months ago