Update Task Assignee
Incident Tasks
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.
Description
Update the user assigned to an Incident Task.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
| Name | Description |
|---|---|
| Task ID | Enter the ID of the task you'd like to update. Please read Action-Specific Field References for more information about how to retrieve a value from a workflow action. |
| Assignee | Select the user you'd like to reassign the task to from the dropdown. |
Outputs
| Name | Description |
|---|---|
| Task ID | ID of the updated task. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed" |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 3 months ago