Archive Incident Dedicated Channel
Slack
Availability
This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.
Description
Archives an incident's dedicated channel in a Slack workspace.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Potential Limitations Based on Slack Configuration
Slack configuration may prevent this workflow action from working in some cases. For example, Slack administrators have the ability to configure an Enterprise Slack workspace to prevent applications from archiving channels that the application itself did not create.
For this reason, we recommend to create your incident dedicated channel using the Create a Slack Channel for an Incident workflow action.
If you run into issues using this action, please create the dedicated channel using PagerDuty, via incident workflows or the PagerDuty Slack or web application.
If you continue to experience issues, please reach out to your organization's Slack administrator.
Inputs
| Name | Description |
|---|---|
| Message | Enter the message body. This field supports Slack mrkdwn formatting and emojis. You may optionally add Field References to the message by clicking {+}, or entering {{, and selecting relevant fields. |
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed". |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 3 months ago