Wait for Status to Change
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.
Description
When you add this action to a workflow, it will automatically pause the workflow until the incident meets the specified status. Currently, the only supported status is Resolved. This action allows you to easily create a single workflow that takes actions when an incident is first triggered and when it is resolved.
Action Timeout
The action will timeout and the workflow will continue if the selected status has not been reached after 30 or more days.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
| Name | Description |
|---|---|
| Status | Workflow will continue if the incident changes to this status. |
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that populates if the action failed. |
Updated about 10 hours ago