Link Incident Notification Channel

Slack

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Availability

This workflow action is available on our Professional, Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.

Description

Link an existing Slack channel to an incident.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

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Field References

Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Please see our Field References article for more information.


NameDescription
WorkspaceSelect the name of the Slack Workspace the channel is in
Channel NameEnter the name of the channel to link in Slack

Outputs

NameDescription
Channel NameName of the channel that was linked
Channel LinkURL that links to the newly created Slack channel
ResultValue that shows if the action was successful or not. Either "Success" or "Failed"
Result SummaryBrief description of what the action did or if it failed
ErrorBrief description that is populated if the action failed