Get Service Details

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Availability

This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.

Description

Returns details about a Service, including the Escalation Policy, collaboration channel, and more.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

NameDescription
TypeText
NameService ID
DescriptionThe ID of the Service whose details will be returned.

Outputs

NameDescription
{JSON} Service DetailsThe JSON-formatted details of the Service. Note: This JSON will exactly match the value of the service property returned from the endpoint linked below.
@output {text} Service NameThe name of the service.
@output {text} Service HTML URLThe URL of the service in the PagerDuty web app.
{text} ResultValue that shows if the action was successful or not. Either "Success" or "Failed."
{text} Result SummaryBrief description of what the action did or if it failed.
{text} ErrorBrief description that populates if the action failed.

PagerDuty API Endpoint

Endpoint used: