Jira Cloud: Create an Issue for an Incident

Jira Cloud

Description

Create Jira issues based on the workflow trigger condition(s) and the field options defined in the workflow configuration form.

Instructions

Inputs

NameDescription
Jira Account

Select the Jira Account to use this workflow.

Note: If you do not see the account field, please recreate the workflow action in order to use this feature to switch to a different Jira account.

ProjectSelect the project to create an issue in.
Issue TypeSelect the type of issue to create.
SummaryTitle for the issue.
DescriptionDescription for the issue.
Additional Issue FieldsClick Add Jira Fields to fill out additional fields for this issue.
Create a test issue (optional)Following a successful request, a new issue will be created in the Jira project associated with the workflow action.

Outputs

NameDescription
Jira Issue KeyThe key reference key for the created Jira issue.
Jira Issue LinkThe link reference for the created Jira issue (URL).
ResultValue that shows if the action was successful or not. Either "Success" or "Failed".
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.
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Learn More

Please see our Jira Cloud Integration Guide for more information on using this workflow action.