Send a Direct Message
Slack
Availability
This workflow action is available on our Enterprise plan for Incident Management. Contact our Sales Team to upgrade to an account with this action.
Description
Send a message to a Slack user.
Instructions
- If you have not done so, follow the instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions, select this action.
- Enter the following Inputs and click Save.
- Continue following instructions to Publish the Workflow.
- When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{, and select relevant fields. Refer to the Field References article for more information.
| Name | Description |
|---|---|
| Workspace | Select the Slack Workspace with your desired channel from the list in the dropdown, or click Connect Another Slack Workspace to add a new one. |
| User | The user to send this message to. You will only be able to select users who have linked their PagerDuty and Slack accounts . |
| Message | Enter the message body. This field supports Slack mrkdwn formatting and emojis. |
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed" |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 12 months ago