Reassign an Incident (Escalation Policy or User)
PagerDuty Incident Management
Description
Reassign the incident to a different escalation policy or user.
Instructions
Inputs
| Name | Description |
|---|---|
| Reassign to | Select the Escalation Policy or User tab, and then search or select who you'd like to reassign the incident to. |
Resolved IncidentsPlease note that it is not possible to reassign resolved incidents. Running this action on a resolved incident will generate an error in the incident's timeline:
Failed to reassign the incident because it is already resolved.
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 6 days ago