List Impacted Business Service
PagerDuty Incident Management
Availability
This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.
Description
Retrieve a list of Business Services that are being impacted by the given Incident.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{, and select relevant fields. Please see our Field References article for more information.
| Name | Description |
|---|---|
| Incident ID | The ID of the Incident whose impacted Business Service will be returned |
Outputs
| Name | Description |
|---|---|
| Number of Impacted Business Services | The total number of Business Services impacted to the Incident |
| Impacted Business Services | The full JSON object representing the impacted Business Services |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed |
| Error | Brief description that is populated if the action failed |
Updated 2 days ago