Condition

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Availability

This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.

Condition is an action that executes a series of steps when a condition is met.

• In the section All of the following conditions must be met, specify what conditions must be met for the actions within the Condition to be executed.

  • As an example, you can select Field = “Status”, Operator = “Matches”, Value = “Resolved” if you would like the condition to execute only if the incident has been resolved at the time the Condition is checked, before proceeding to any actions after the Condition logic action.