Condition

Logic

Description

Condition is an action that executes a series of steps when a condition is met.

Instructions

Inputs


NameDescription
ConditionAll of the following conditions must be met
ActionsThe actions to execute if the condition is met
  1. In the section All of the following conditions must be met, specify what conditions must be met for the actions within the Condition to be executed. Optionally click New Condition to add more conditions as necessary. When you are finished adding conditions, click Save
  • As an example, you can select Field = “Status”, Operator = “Matches”, Value = “Resolved” if you would like the condition to execute only if the incident has been resolved at the time the Condition is checked, before proceeding to any actions after the Condition logic action.
Condition example

Condition example

  1. Once you've saved your conditions, click Add Action on the condition to configure actions that will execute when the condition(s) are met. Please refer to each action's documentation (available in left menu or via search) for more information.

Outputs

NameDescription
ResultFinal status
Result SummaryDescription of the status
Condition SatisfiedWhether the condition was evaluated as true
ErrorBrief description that is populated if the action failed