Set Incident Custom Field
Availability
This action is available with Business and Enterprise plans.
Description
Set the value of a custom field on an incident. Use this action to assign a specific custom field for a PagerDuty incident.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{
, and select relevant fields. Please see our Field References article for more information.
Name | Description |
---|---|
Incident Type | The Incident Type of the Custom Field. |
Custom Field Name | Name of the custom field to set. |
Custom Field Value | Value of the field to set. If the field is a multi-value field, this should be a comma-separated list of values. |
Outputs
Name | Description |
---|---|
Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
Result Summary | Brief description of what the action did or if it failed. |
Error | Brief description that populates if the action failed. |
Updated 1 day ago