Send a Message to a Channel with an Incident Action

Slack

Description

Send a message to a channel in Slack with an Incident Action.

Instructions

Inputs

NameDescription
WorkspaceSelect the Slack Workspace with your desired channel from the list in the dropdown, or click Connect Another Slack Workspace to add a new one.
Channel

Select Dedicated Incident Channel or A specific channel to determine where the message is sent.

If you select Dedicated Incident Channel, the action will run on the channel associated with the incident. If there is no dedicated slack channel for the incident, the action will fail.

If you select A specific channel, choose your desired channel from the Select the Channel dropdown. Note: If you have not already done so, you or an administration may need to link your Slack account before your workspace's channels will appear in the dropdown.

If you use a field reference, the value of the field must be the Slack channel ID (e.g., C1234TEST). You can find this by viewing a channel's details in Slack or from the URL path when viewing the Slack channel in your web browser.

MessageEnter the message body. This field supports Slack mrkdwn formatting and emojis.
Incident Action to Include with the MessageSelect an incident action to include with the message. The incident action will be included as a button below the message.

Outputs

NameDescription
ResultValue that shows if the action was successful or not. Either "Success" or "Failed".
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.