Send a Message to a Channel with an Incident Action

Slack

📘
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.

Description

Send a message to a channel in Slack with an Incident Action.

Instructions

If you have not done so already, please follow our instructions to Create an Incident Workflow.
When you are prompted to add actions , select this action.
Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

Name	Description
Workspace	Select the Slack Workspace with your desired channel from the list in the dropdown, or click Connect Another Slack Workspace to add a new one.
Channel	Select Dedicated Incident Channel or A specific channel to determine where the message is sent. - If you select Dedicated Incident Channel, the action will run on the channel associated with the incident. If there is no dedicated slack channel for the incident, the action will fail. - If you select A specific channel, choose your desired channel from the Select the Channel dropdown. Note: If you have not already done so, you or an administration may need to link your Slack account before your workspace's channels will appear in the dropdown.
Message	Enter the message body. This field supports Slack mrkdwn formatting and emojis. You may optionally add Field References to the message by clicking `{+}`, or entering `{{`, and selecting relevant fields.
Incident Action to Include with the Message	Select an incident action to include with the message. The incident action will be included as a button below the message.

Outputs

Name	Description
Result	Value that shows if the action was successful or not. Either "Success" or "Failed".
Result Summary	Brief description of what the action did or if it failed.
Error	Brief description that is populated if the action failed.

Updated about 1 month ago