Post to External Status Page

PagerDuty Incident Management

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Availability

This workflow action is available on our Business pricing plan with the Status Pages add-on, and on our Enterprise for Incident Management pricing plan. Please contact our Sales Team to upgrade to an account with this action.

Description

Post to an External Status Page and notify subscribers.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

NameDescription
External Status PageSelect the External Status Page from the dropdown to post incidents automatically.
Post statusSelect the Status Page status from the dropdown that maps to your conditional trigger: Investigating, Detected or Resolved.
MessageThis message will be posted on the Status Page and sent to incident subscribers. You may optionally add Field References to the message by clicking {+}, or entering {{, and selecting relevant fields.
ImpactSelect how this incident will impact the status of your page. Select All good, Minor or Major.
Time until next updateSpecify the expected time for the next update to be sent. Make a selection from the dropdown: 15, 30, 45, 60 or 90 minutes.
NotificationsSelect the box if you would like status page subscribers to be notified.

Outputs

NameDescription
ResultValue that shows if the action was successful or not. Either "Success" or "Failed."
Result SummaryBrief description of what the action did or if it failed
ErrorBrief description that is populated if the action failed.