Update Task Details

Incident Tasks

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Availability

This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.

Description: Update the details of an Incident Task.

Instructions:

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

NameDescription
Task IDEnter the ID of the task you'd like to update. Please read Action-Specific Field References for more information about how to retrieve a value from a workflow action.
DetailsEnter the updated details related to completing the task. You may optionally add Field References to the details by clicking {+}, or entering {{, and selecting relevant fields.

Outputs

NameDescription
Task IDID of the updated task.
ResultValue that shows if the action was successful or not. Either "Success" or "Failed"
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.