Send a Direct Message
Slack
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.
Description: Send a message to a Slack user.
Instructions:
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
| Name | Description |
|---|---|
| Workspace | Select the Slack Workspace with your desired channel from the list in the dropdown, or click Connect Another Slack Workspace to add a new one. |
| User | The user to send this message to. You will only be able to select users who have linked their PagerDuty and Slack accounts . |
| Message | Enter the message body. This field supports Slack mrkdwn formatting and emojis. You may optionally add Field References to the message by clicking {+}, or entering {{, and selecting relevant fields. |
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed" |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 28 days ago