Description

This action adds a note to an existing incident, which will also be visible in the incident timeline. You can use notes to provide updates, context, or additional information about the incident's resolution process.

Instructions

Inputs

Name	Description
Incident ID	Required: The ID of the incident where you’re adding the note (defaults to current incident ID)
Message	Required: The note’s message text
Assigned User ID	Hidden: The ID of the user assigned to the incident. If there are multiple assigned users, this defaults to the ID of the first user

Outputs

Name	Description
Result	Value that shows if the action was successful or not. Either "Success" or "Failed"
Result Summary	Brief description of what the action did or if it failed.
Error	Brief description that is populated if the action failed.

PagerDuty API Endpoint

Endpoint used:

Create a Note on an Incident