Assign an Incident Role
Roles
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.
Description
Assign an Incident Role to a User.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{, and select relevant fields. Please see our Field References article for more information.
| Name | Description |
|---|---|
| Role | Select your desired Incident Role to assign the user. |
| Assignee | Select a user from the Assignee dropdown. Note: The user must be a responder on the incident. |
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 5 days ago