Create Conference Bridge in Microsoft Teams

Microsoft Teams

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Availability

This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.

Description

Add a Microsoft Teams conference bridge to an incident.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

NameDescription
Microsoft Teams OrganizationSelect the name of the Microsoft Teams Organization the meeting is in.
Meeting NameEnter your preferred meeting name. You may optionally add Field References to the channel name by clicking {+}, or entering {{, and selecting your preferred field. If you do not enter a meeting name, it will default to incident_{incident-number}.

Outputs

NameDescription
Conference Bridge URLThe URL for the conference bridge. This will be a direct link to the MS Teams meeting.
ResultValue that shows if the action was successful or not. Either "Success" or "Failed."
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.