Create Incident Dedicated Channel

Slack

Description

Create a new Slack channel for an incident.

Instructions


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Channel Name Formatting

Slack channel names must be 80 characters or less, and can only contain lowercase letters, numbers, hyphens and underscores. When the Incident Workflow runs, PagerDuty will reformat any uppercase letters to lowercase, and replace invalid characters with a hyphen.

PagerDuty can truncate channel names that are longer than 80 characters.

Inputs


NameDescription
WorkspaceSelect the Slack Workspace with your desired channel from the list in the dropdown, or click Connect Another Slack Workspace to add a new one
Channel Name(Optional): Enter the name of the channel to create in Slack. If you do not enter a channel name, it will default to incident_{incident-number}.
Channel VisibilitySelect Public (default) or Private from the dropdown
Pin incidentPin the incident notification for quick reference

Outputs

NameDescription
Channel NameName of the newly created Slack channel.
Channel LinkURL that links to the newly created Slack channel.
Channel IDID of the newly created Slack channel
ResultValue that shows if the action was successful or not. Either "Success" or "Failed."
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.