Create Incident Dedicated Channel
Slack
Description
Create a new Slack channel for an incident.
Instructions
Channel Name FormattingSlack channel names must be 80 characters or less, and can only contain lowercase letters, numbers, hyphens and underscores. When the Incident Workflow runs, PagerDuty will reformat any uppercase letters to lowercase, and replace invalid characters with a hyphen.
PagerDuty can truncate channel names that are longer than 80 characters.
Inputs
| Name | Description |
|---|---|
| Workspace | Select the Slack Workspace with your desired channel from the list in the dropdown, or click Connect Another Slack Workspace to add a new one |
| Channel Name | (Optional): Enter the name of the channel to create in Slack. If you do not enter a channel name, it will default to incident_{incident-number}. |
| Channel Visibility | Select Public (default) or Private from the dropdown |
| Pin incident | Pin the incident notification for quick reference |
Outputs
| Name | Description |
|---|---|
| Channel Name | Name of the newly created Slack channel. |
| Channel Link | URL that links to the newly created Slack channel. |
| Channel ID | ID of the newly created Slack channel |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 8 days ago
