Add a Bookmark to a Slack Channel

Slack

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Availability

This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.

Description

Add important links to a Slack channel header.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

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Field References

Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Please see our Field References article for more information.


NameDescription
WorkspaceSelect a Slack Workspace from the list.
Channel- If you select Incident Dedicated Channel , the action will attempt to use the dedicated incident channel. - Otherwise, use the Select the Channel dropdown to select a channel to send the message to. To bookmark on a private channel, you must first invite the PagerDuty app (@PagerDuty) to the private channel in Slack.
Bookmark nameThe name that will be associated with the bookmark in the channel header.
Bookmark linkA valid URL that the bookmark will lead to.
Bookmark emojiOptional emoji to associate with the bookmark (ex: : fire :)

Outputs

NameDescription
ResultValue that shows if the action was successful or not. Either "Success" or "Failed".
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.