Create a Task
Incident Tasks
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.
Description: Create and assign an Incident Task to a responder on an incident.
Instructions:
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
| Name | Description |
|---|---|
| Task name | Enter a name for the task. You may optionally add Field References to the task name by clicking {+}, or entering {{, and selecting relevant fields. |
| Status | The status you would like the task to have when it is created. Select To Do, In Progress, Done, or Skipped from the dropdown. |
| Assignee | Select a user from the dropdown. The task will be assigned to them when it is created. |
| Details | Enter any additional details related to completing the task. You may optionally add Field References to the details by clicking {+}, or entering {{, and selecting relevant fields. |
Outputs
| Name | Description |
|---|---|
| Task ID | ID of the newly created task. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed" |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |
Updated 28 days ago