Delay
Logic
Availability
This workflow action is available on our Enterprise plan for Incident Management. Please contact our Sales Team to upgrade to an account with this action.
Description
Delay is an action that sets a time delay before moving to the next action.
Instructions
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When you are prompted to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{, and select relevant fields. Please see our Field References article for more information.
| Name | Description |
|---|---|
| Delay Period | Specify how long to delay before proceeding to the next action in the workflow. The duration format is XXd XXh XXm. The minimum value is 5m and maximum value is 365d. Delay will begin after last action completes. |
Outputs
| Name | Description |
|---|---|
| Delay End DateTime | The time at which the delay ended |
| Result | Indicates whether the Action succeeded or failed. |
| Result Summary | Description of the delay |
| Error | Brief description that is populated if the action failed |
Updated 5 days ago