Get On-Call User from a Schedule

PagerDuty Incident Management

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Availability

This workflow action is available on our Business and Enterprise for Incident Management pricing plans. Please contact our Sales Team to upgrade to an account with this action.

Description

Return the name and ID of an on-call user from a schedule.

Instructions

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions , select this action.
  3. Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

NameDescription
ScheduleSearch and select your desired schedule

Outputs

NameDescription
On Call User IDThe User ID of the on-call user.
On Call User NameThe name of the on-call user.
ResultValue that shows if the action was successful or not. Either "Success" or "Failed."
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action failed.