Create a Dedicated Chat in Microsoft Teams

Description: Add a Microsoft Teams dedicated chat to an incident. The chat will include an incident notification card with real-time updates and incident action buttons. It will also automatically add responders that have been added to the incident.

Instructions:

If you have not done so already, please follow our instructions to Create an Incident Workflow.
When you are prompted to add actions , select this action.
Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

Name	Description
Microsoft Teams Organization	Select the name of the Microsoft Teams Organization the meeting is in.
Chat Name	Enter your preferred chat name. You may optionally add Field References to the channel name by clicking {+}, or entering `{{`, and selecting your preferred field. If you do not enter a meeting name, it will default to `incident_{incident-number}`.

Outputs

Name	Description
Chat URL	The URL for the MS Teams chat. This will be a direct link to the MS Teams chat.
Result	Value that shows if the action was successful or not. Either "Success" or "Failed."
Result Summary	Brief description of what the action did or if it failed.
Error	Brief description that is populated if the action failed.