Add PagerDuty Advance Scribe Agent

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Early Access Availability

The Scribe Agent is currently available in Early Access, with features and documentation subject to change. If you are interested in trialing the feature, please complete our Early Access form and select Scribe Agent.

Description

Schedule a Scribe Agent to join incident calls and record key decisions, action items, and events once a conference bridge is available.

Instructions

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Prerequisites

This functionality is available to customers on the Professional, Business, and Enterprise plans for Incident Management with PagerDuty Advance and the Scribe Agent enabled.

The Zoom | PagerDuty integration is required for this action.

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions, select this action.
  3. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

This action has no inputs.

Outputs

NameDescription
ResultValue that shows if the action was successful or not. Either "Success" or "Failed".
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action fails.