Initiate Root Cause Analysis (RCA) in Logz.io
Description
This action collects incident data from PagerDuty and uses it to initiate a Root Cause Analysis (RCA) in Logz.io.
Instructions
Prerequisites
This functionality is available to customers on the Professional, Business, and Enterprise plans for Incident Management.
- If you have not done so already, please follow our instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions , select this action.
- Enter the following Inputs and then click Save. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.
Inputs
Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter
{{, and select relevant fields. Please see our Field References article for more information.
| Name | Description |
|---|---|
| Integration | Select a Workflow Integration or click New Logz.io Connection to establish a new one. |
| Incident ID | The ID of the PagerDuty incident. |
Outputs
| Name | Description |
|---|---|
| RCA Status | Value that shows if the Logz RCA was successful or not. |
| RCA Message | The Logz RCA response. |
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action fails. |
Updated about 3 hours ago