Google Meet: Add a Conference Bridge to an Incident

Workflow action for adding a Google Meet conference bridge to an incident.

📘

Availability

This workflow action is available on Business and Enterprise for Incident Management pricing plans. Contact the Sales Team to upgrade to an account with this action.

📘

Early Access

This Google Workspace Integration is currently in Early Access (EA).

Description

Create a new Google Meet conference bridge via the Google Workspace Integration, which is automatically added to your incident.

Instructions

  1. If you have not done so, follow the instructions to Create an Incident Workflow.
  2. When the instructions prompt you to add actions, select this action.
  3. Enter the following Inputs and click Save.
  4. Continue following instructions to Publish the Workflow.
  5. When the action runs, you will see the Outputs listed below.

Inputs

📘

Field References

Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Refer to the Field References article for more information.

NameDescription
Google WorkspaceSelect a previously configured Google Workspace.

Note: This step requires an existing Google Workspace configuration. Follow the Google Workspace Integration Guide if you have not done it previously.

Outputs

NameDescription
Conference URLThe URL for the Google Meet conference bridge.
ResultValue indicating whether the action was successful or not. It can either be "Success" or "Failed."
Result SummaryBrief description of what the action did or if it failed.
ErrorA brief description that is populated if the action failed.