Jira Server: Create an Issue for an Incident

Jira Server

Description

Create Jira issues based on the workflow trigger condition(s) and the field options defined in the workflow configuration form.

Instructions

Inputs

NameDescription
Jira Account

Select the Jira Account to use this workflow.

Note: If you do not see the account field, please recreate the workflow action in order to use this feature to switch to a different Jira account.

ProjectSelect the project to create an issue in.
Issue TypeSelect the type of issue to create.
SummaryTitle for the issue.
DescriptionDescription for the issue.
Additional Issue FieldsClick Add Jira Fields to select the Jira issue field that you want to be populated when the Jira issue is created.
Create a test issue (optional)Following a successful request, a new issue will be created in the Jira project associated with the workflow action.

Outputs

NameDescription
Jira Issue KeyThe key reference key for the created Jira issue.
Jira Issue LinkThe link reference for the created Jira issue (URL link).
ResultValue that shows if the action was successful or not. Either "Success" or "Failed".
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action fails.

Learn More

For more information on using this workflow action, please see: