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Availability
This workflow action is available on Business and Enterprise for Incident Management pricing plans. Contact the Sales Team to upgrade to an account with this action.

Description

Update the priority of a Linear issue directly from an Incident Workflow. This action enables teams to automatically escalate or adjust issue urgency in Linear as part of their incident response process, keeping development and operations workflows synchronized without manual context-switching.

Instructions

If you have not done so, follow the instructions to Create an Incident Workflow.
When the instructions prompt you to add actions, select this action.
Enter the following Inputs and click Save.
Continue following instructions to Publish the Workflow.
When the action runs, you will see the Outputs listed below.

Inputs

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Field References
Fields with the {+} icon accept Field References, which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click {+}, or enter {{, and select relevant fields. Refer to the Field References article for more information.

Name	Description
Team	The Linear team that owns the issue. Select from a list of teams in your connected Linear workspace. Teams are listed in alphabetical order.
Issue	The Linear issue priority to update. Issues are scoped to the selected team and listed in alphabetical order by identifier and title.
Priority	The new priority level to assign to the issue. Accepted values are `No Priority`, `Urgent`, `High`, `Medium`, or `Low`.

Outputs

Name	Description
Issue ID	The unique identifier of the updated Linear issue (e.g., `ENG-123`). Can be referenced in downstream workflow steps.
Issue URL	The direct URL to the updated issue in Linear. Useful for posting to incident channels or adding to incident notes.
Priority	The priority value that was applied to the issue, confirming the update was successful.

Examples

Example 1: Escalate a linked issue on high-severity incidents

Configure a workflow trigger on P1 incidents for a specific service. Use the Linear: Update Priority action to set the linked issue priority to Urgent, ensuring the engineering team is immediately aware of the production impact.

Example 2: Auto-triage during incident acknowledgment

When a responder acknowledges an incident, trigger a workflow that updates the associated Linear issue priority to High, signaling that active investigation is underway without requiring the responder to switch tools.