If you want PagerDuty to notify you via a phone number that requires you to dial an extension, or you want to introduce a delay so that our voice message is timed correctly to speak after the beep, you can set this up by editing your contact methods.
Simply enter the phone number and then add comma(s), by itself for a delay or followed by a number for a direct extension. Each additional comma represents a 1-second pause (please see additional examples below).
Dial 415-555-5555, wait one second, then dial 1234
Dial 415-555-5555, wait three seconds, then dial 1234
Dial 415-555-5555, wait two seconds, dial 1, wait three seconds, dial 2, wait one second, dial 987
In some cases you may need to add commas for pauses before AND after your direct extension depending on your phone system.
Updated 4 months ago