The PagerDuty mobile app is designed with a responder's experience in mind. You can easily access schedules, create overrides, and view previous and future on-call shifts.

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Edit Schedules

If you would like to make structural changes to your schedules, such as adding/removing users from the rotation or adjusting shift lengths, you can do that in the web app. Please refer to Edit Schedules for more information.

View Schedules

To browse schedules in the mobile app, navigate to More Schedules. You will be presented with two tabs: My Teams to view schedules associated with your Teams, and All to view all schedules in your organization’s account.

Select a schedule from the list to see its detailed view. A two-week calendar view is displayed at the top. Select a specific day or scroll through the timeline to find a particular shift. A shift’s duration is displayed for each entry, even if the shift spans multiple days.

Regular shifts will show the user’s schedule color in a solid color.

Overridden shifts will display a horizontally striped color.

Gaps in schedules will appear as No One On Call.

You can also view future or past shifts and overrides by swiping or scrolling the calendar and selecting a date. To return to today, tap the calendar icon in the top-right corner.

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My On-Call Shifts

If you are active on multiple schedules and would like to see all of your on-call shifts in one place, you can do so in the mobile app by selecting My Shifts in the bottom navigation.

Search Schedules

1. Navigate to More Schedules.
2. Tap and enter a search term.

3. Select a schedule from the list of results.

Overrides

There are two ways to set an override’s duration:

• Enter Start and End Times
• Select a Duration

Enter Start and End Times

iOS

1. Navigate to your preferred schedule and select the shift you’d like to override.
2. If needed, tap Starts and Ends to modify the override’s length. It will default to the remainder of the shift’s duration.
3. Tap Override in the top-right corner.

Android

1. Navigate to your preferred schedule and select the shift you’d like to override.
2. If needed, to the right of the icon, tap the first date and/or time to modify the start time, and the second date and/or time to modify the end time. It will default to the remainder of the shift’s duration.
3. Tap Override in the top-right corner.

Select a Duration

iOS

You can also modify an override’s duration using a pre-populated option (e.g., Until the rotation ends).

1. Navigate to your preferred schedule and select the shift you’d like to override.
2. Tap Duration.

3. Select one of the pre-defined options for Override Length:

   • 1 hour
   • 6 hours
   • 12 hours
   • 24 hours
   • Until the rotation ends

4. Tap Override.

Android

You can also modify an override’s duration using a pre-populated option (e.g., Until the rotation ends).

1. Navigate to your preferred schedule and select the shift you’d like to override.
2. Tap the time duration next to the icon.

3. Select one of the pre-defined options for Override Length:

   • 1 hour
   • 6 hours
   • 12 hours
   • 24 hours
   • Until the rotation ends

4. Tap Override.

Delete an Override

You can delete an override in the mobile app:

1. Navigate to your preferred schedule and select the overridden shift.
2. In the Shift Already Overridden dialog, select Delete Override.