With Microsoft Intune mobile app management (MAM), organizations can add PagerDuty for Intune to a set of trusted apps to ensure that sensitive business data stays secure on unmanaged personal mobile devices. This allows admins to manage PagerDuty access and gives users added security, without taking full control of employees’ devices.

Before setting up PagerDuty for Intune, please keep the following in mind:

• Users must have a Microsoft Intune account with an assigned Microsoft Intune license.
• Users must belong to a security group targeted by an app protection policy that targets the PagerDuty app before registering their app.
• Users are not required to have an Azure Active Directory (AD) account to use Intune. However, you will need Azure AD admin access, as well as Intune admin access, to configure permissions.

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Availability and Release Status

• PagerDuty for Intune is currently available in Early Access. To request access, please complete our Early Access form and select Intune Support for Mobile.
• When generally available, PagerDuty for Intune will be available on the Enterprise Incident Management pricing plan.

Note: The PagerDuty for Intune app is not included within the FedRAMP authorization boundary.

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Required User Permissions

Admins and the Account Owner can configure PagerDuty for Intune.

Request Access to PagerDuty for Intune

Interested customers can request access using our Early Access form and selecting Intune Support for Mobile.

Onboarding

• Early Access customers will participate in an introductory call with our Product team to confirm that Intune's capabilities will meet your requirements.
• After approval, our Product team will enable the feature for your PagerDuty account's subdomain.

Testing

• A select group of users will be asked to conduct a trial and provide feedback on the Intune-enabled application.
• If the trial is successful, administrators can initiate broader adoption across their organization.

Migration

• Customers migrating from the default app version may submit a request to log out all a currently logged in users. Users can then log in to the MAM version of the app, PagerDuty for Intune, to continue using PagerDuty on their mobile device.

Add PagerDuty for Intune as a Managed App

Visit your Intune dashboard to add PagerDuty for Intune to the list of apps managed by Intune. Once that’s complete, assign the PagerDuty for Intune app to your members in Intune.

Intune App Management Policies

You can set app configuration and app protection policies for the PagerDuty for Intune app from the Microsoft Endpoint Manager admin center. Visit the Microsoft Help Center for a full list of available app protection policies for apps on iOS and Android devices.

Log In to PagerDuty for Intune

Members will need to download the PagerDuty for Intune app from the App Store (iOS) or Google Play Store (Android). Members will then need to complete the app registration. After signing in to Intune using their Microsoft account credentials, users can log in to the PagerDuty mobile app.

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Android Users

Android users should register with Intune using a separate app, Intune Company Portal.