Cancel Your Account

Cancel Your Account

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Required User Permissions

Only Account Owners can cancel accounts.

To cancel your account:

  1. In the web app, navigate to User Icon Account Settings Account Settings tab.
  2. At the bottom of the page, click Need to cancel your account?
  3. Read the cancellation prompt carefully.
    • If you have a yearly account, please note that prorated refunds are not available.
  4. If you would still like to cancel, click Cancel my Account.

Change Account Plans

If you would like to change your account's plan, please see our Billing, Invoices and Payments article.


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